About
Mohsin Hakim
Business Manager & Technical Architect — Enterprise Cloud, AI & Integration
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Professional Summary
Enterprise Cloud Architect and Business Manager with 18+ years across IBM, T-Systems, Genpact, Mphasis, and Oracle Financial Software.
Specialising in Azure architecture, enterprise AI on Azure OpenAI and IBM watsonx, integration middleware, and DevOps at scale.
Certified Azure Solutions Architect Expert, IBM Gen & Agentic AI Architect, and AWS Solutions Architect – Associate.
Led engineering programmes across Pune, Dublin, and Washington D.C.
Focus Areas
Cloud
Azure Cloud Architecture
Landing zones (CAF), Well-Architected pillars, multi-region HADR, cost governance, and IaC-first delivery.
AI
Enterprise AI Platforms
RAG design on Azure OpenAI + AI Search, IBM watsonx deployments, vector databases, prompt governance, and AI security patterns.
Integration
Middleware & Integration
IBM MQ HA, IIB message flows, WebSphere clusters, MuleSoft, Azure Service Bus, and SEPA payment infrastructure.
DevOps
DevOps & Platform Engineering
CI/CD across environments, IaC pipelines, observability with OTEL & Grafana, SRE practices, and cloud-native operations.
Leadership
Team & Delivery Leadership
Cross-functional teams across Pune, Dublin, and Washington D.C. Programme delivery, mentorship, and technical strategy.
Selected Work
AI · IBM Consulting
Industrial Intelligence Platform
Azure OpenAI + AI Search RAG platform. 14 AI assistants, OT/IT convergence via industrial Edge Gateway, Databricks lakehouse.
Read case study →
Cloud · IBM Global Services
IBM Maximo Azure HADR
Multi-region active-passive topology. Azure Site Recovery, DB2 HADR, automated patching pipelines, and steady-state SRE.
Read case study →
Integration · Financial Services
SEPA Payment Flows on IIB
Real-time SEPA processing on IBM Integration Bus + IBM MQ. ISO 20022 transforms, idempotency, PCI-DSS controls.
Read case study →
Career History
Business Manager — Cloud Architect
IBM India
- Lead cloud architecture strategy across performance, DR, and multi-region deployments on Azure.
- Anchor IBM Maximo Azure operations programme — HADR design, runbook automation, steady-state SRE tooling.
- Drive integration architecture aligned with cloud security and compliance frameworks.
- Manage client relationships, mentor engineering leads, and coordinate delivery across regional and global teams.
Technical Architect — Multi Cloud
T-Systems ICT India
- Cloud Security SME and enterprise architect for end-to-end AWS & Azure solutions.
- Led cloud migration projects; applied Bicep security modules and infrastructure patches.
- Headed first-line support for GlobalTech cloud developer platform.
Lead Consultant
Rage Frameworks — Genpact
- Designed cloud-native SOA and microservices in Go on AWS; delivered pharma contract-management system.
- CI/CD lead across 4-environment pipeline automation — Jenkins, Azure DevOps, Terraform, Ansible.
- Converted in-house PoCs to production solutions; delivered cloud observability frameworks.
Delivery Module Lead
Mphasis Ltd
- Led SRE team for eCommerce platforms and IBM Sterling OMS — payments, orders, MDM, returns.
- Supply Chain SME contributing to product design, solution architecture, and 3rd-party vendor assessments.
- Drove operational efficiency roadmaps and cross-team incident resolution.
Staff Consultant
Oracle Financial Software and Services India
- Designed IBM IIB message flows for SEPA payment processing.
- Led SOA fusion middleware architecture and trained engineers on SEPA payment patterns.
- Onsite engagement at Bank of Ireland, Dublin (Sep–Oct 2013).
Senior Software Engineer
Cybage Software
- Joined as web developer; progressed to J2EE application engineer.
- Selected as youngest member of the ECM Centre of Excellence.
- Onsite engagement at The Washington Post, Washington D.C. (May 2011).
International Assignments
🇮🇪
Bank of Ireland — Dublin
Onsite middleware integration expert. SEPA payment framework enhancements on IBM Integration Bus and IBM MQ. View project →
🇺🇸
The Washington Post — D.C.
Onsite CMS consultant for Méthode (EidosMedia) content platform. Multi-channel editorial pipeline integration. View project →
How I Work
Evidence over aesthetics
Coding standards written as archaeology from observed patterns — not opinion. Every decision has a reference back to something the team already ran in production.
Structured decisions (ADRs)
Meaningful choices recorded as Architecture Decision Records with context, decision, consequences, and explicitly-named rejected alternatives.
Cloud-native by default
Prefer managed services. Measure before optimising. Automate before scaling teams. Reversibility at every stage separates success from failure.
Mentorship as multiplier
The best architects create more architects. Growth of the team is a delivery outcome, not a side effect.
Writing & Thinking
Aug 14, 2026 · 5 min read
The Story of Two Memories
How AI agents balance two kinds of memory — a durable notebook that outlives the session, and a sticky note for what’s needed now.
Read on Medium →
Aug 13, 2026 · 7 min read
“It Worked Last Time” Fails in Enterprise Middleware
The 18th WebSphere deployment failed on a firewall rule that differed in the new environment. Runbook procedures vs state-machine automation.
Read on Medium →
Aug 13, 2026 · 6 min read
The SSO Configuration That Broke Every Integration
The original engineer left. UAT was refreshed by clicking through the SAML console. Every REST client started receiving 302 redirects.
Read on Medium →
Education & Certifications
Education
PG Diploma — Advanced Computing
CDAC ACTS, Pune
2008
BE — Electronics & Telecommunications
Dr. BAM University, Aurangabad
2003 – 2007
Certifications
Featured Certifications
Azure Solutions Architect Expert
AZ-305: Azure Infrastructure Solutions
Azure Administrator Associate
IBM Gen & Agentic AI Architect
All Credentials & Badges
